Blog

What are the ownership costs of VoIP?

Voice over Internet Protocol (VoIP) systems are a cost-effective way to improve business communication, as they are billed at a standard monthly fee. But aside from the monthly bill, your VoIP system will also come with other costs of ownership that you should know about. Upfront costs Upfront costs are largely determined by the manner […]

5 Savvy Gmail features you should try

Today, over 1.8 billion people use Gmail, choosing it over other email services for its ease of use and productivity-boosting capabilities. They’ll be surprised to learn that they can still take their Gmail experience up a notch by putting the following features to use. Undo Send In the fast-paced world of business, mistakes happen. And […]

Your business needs a business continuity plan — here’s why

Do you know why some small- to medium-sized businesses (SMBs) fail during the first five years of operation? Poor leadership is one reason, inadequate capital is another. Another possible cause is the lack of preparation for major disruptions like natural disasters and cyberattacks. If you want to prevent this from happening to your business, you […]

Your password may not be secure — update it now

The National Institute of Standards and Technology (NIST) once said that a good password consisted of three things: upper- and lowercase letters, numbers, and symbols. However, the NIST has now reversed its stance on good passwords. Here’s why and what they are now recommending. The problem The issue isn’t that the NIST advised people to […]

Why your company should record calls

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal. […]

Improve your password management profile with single sign-on

The average business can have well over a thousand user accounts spread over many different online platforms and services. Securely managing all of these logins can get difficult, especially since users are usually left to handle different complex passwords. This is why business managers and leaders should look into enabling single sign-on. What is single […]

Fix these unpleasant-looking website elements now

According to the cliché, one shouldn’t judge a book by its cover. But in marketing, looks do matter. Having an attractive website design is often your first opportunity to make a good impression on potential customers. So if your site’s looks aren’t up to par, visitors may close the web tab and you lose the […]

Shopping for antivirus software? Consider the following points

As viruses, ransomware, and spyware become more dangerous these days, it’s more important than ever to have powerful antivirus protection. When choosing the right antivirus program for your computer, however, there are many things you should consider. Let’s take a look at the most important ones. Cost There are free antivirus programs in the market, […]

Protect your VoIP systems against denial-of-service attacks

Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks. If your business heavily relies on VoIP, you should learn […]